Ooma's creators spent two and a half years on a product they think is significantly different from anything else out there. No doubt its the only VOIP company that offers free service for life, But in a world where a company with 200,000 customers and $80m goes down the drain within a week (a.k.a SunRocket), a lot needs to be proved in the VOIP services arena to gain the consumer's confidence.
Ooma's profits are based on their hardware margins as well as the density and size of their network of consumers. This makes an interesting combination - with higher number of subscribers the cost of the sustaining comes down exponentially.
A few question yet to be answered and to be considered before you invest in the Ooma box -
1. How long with the Ooma box last? Will it be replaced with a new one for free if t stops working after 2 years?
2. Is Ooma safe from IP patent infringements?
3. Can I transfer my Ooma service to someone else easily?
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